HDH Wine

Local Collection & Delivery

Purchases may be picked up at our cellar location during regular cellar hours Monday through Friday, 8:00am - 6:00pm. To avoid any possible delays upon your arrival, we ask for 48 hours' notice for arrangement of an appropriate time.

Photo identification must be presented at the time of collection. If you have requested a proxy to pick-up on your behalf, you must notify HDH in writing (email is acceptable as long as it is the email address that we have on file) prior to the pick-up and your proxy must present photo identification; if these conditions are not met HDH will not release your purchase.

For more information about arranging a collection, scheduling delivery, or your storage account, please contact us shipping@hdhwine.com.
 

Shipments

As your agent, we will be pleased to choose a licensed common carrier on your behalf, with various levels of service typically available. There are times in which certain methods of delivery are not possible. In that event you will be contacted by us within 24 hours of placing your order (unless your order is placed on Saturday, in which case you will be contacted on Monday).

Please note that most states regulate importation of wines, and buyers are responsible for compliance with laws of the state in which wines are to be shipped. Buyers, not HDH, are the owners and shipper of record for all shipments.

Shipments will be sent prepaid only if payment in good funds is received prior to shipment. During some periods, processing of orders and payments may require up to two weeks.

All wines collected or delivered within the state of Illinois are subject to local sales tax, determined by point of delivery. Payment of tax and storage charges, if any, is required prior to release of the wine.

Buyers must also warrant that he/she is at least 21 years of age, and that the wines will be received by someone that is at least 21 years of age.

Shipment can usually be arranged within 2 business days of receipt of payment and any applicable taxes or permits. It is recommended that buyers collect their wines whenever feasible, as commercial shipment can be risky, especially in the case of older and more fragile wines. Neither Hart Davis Hart Wine Co. nor its agents can assume responsibility for any deterioration resulting from shipment. Insurance will be automatically provided at a nominal charge, which will cover solely breakage or loss during shipment. Wines must be inspected by the buyer upon receipt and any loss or breakage must be noted on the Shipper's documents. Hart Davis Hart Wine Co. must be notified immediately of any breakage or loss claims. Should this insurance coverage not be desired, a written waiver of insurance and any subsequent claims must be received prior to the shipment of the wines. Without insurance, loss or damage due to any cause will be at the buyer's risk.

Transporting wine in extreme weather conditions, even by overnight service, may seriously damage wines. During periods of extreme weather HDH strongly advises against transport of wines by any means. During these times we are pleased to provide complimentary short-term storage until better conditions prevail. If shipment is requested during periods of extreme weather, the buyer will be required to sign a Shipping Release to free HDH from any liability for damage incurred to wines shipped during periods of extreme weather.